There are two ways that you can control the behaviour of the shopping cart:
· You can allow customers to save the contents of their shopping carts and retrieve them at a later date. You can also control how long these are saved for.
· You can change how long the shopping cart will stay active for (how long the live 'session' lasts).
In 'Business Settings | Ordering', you can set whether customers are permitted to save/retrieve their shopping carts.
· Select 'Enable Repeat Orders From Unregistered Customers' to enable the feature for customers that do not log into your store.
· Select 'Enable Repeat Orders from Registered Customers' to enable the feature for customers that log into your store.
When you enable the feature (the feature is enabled by default) a 'Save' button and a 'Retrieve' button is added to the 'View Cart' page on your online store.
You can set how long the shopping carts are saved for in the 'Web | Configure Expiry Periods.' window. Enter expiry periods into the 'Shopping Lists' area.
When customers are shopping online, they have a 'shopping session' active that maintains their shopping basket. Shopping sessions are ended once an order is places. You can set how long abandoned shopping sessions persist for in 'Web | Configure Expiry Periods'. Enter a number of hours in the 'Delete Shopping Carts after' field.
You can end all shopping sessions (including any live ones) by clicking 'Purge Session Files' in 'Help | Troubleshooting' - see Troubleshooting.