To view the details of an order, double-click on it in the order summary (or highlight it and press 'View Order').
The 'Shipping and Handling' tab is used to view and edit the shipping details of the order. The original shipping charge is shown in the 'Original' field in the top-left of the tab. The original handling charge is also shown in this area. Any user-defined shipping information is shown in the field in the top-right of this tab.
Note: You can edit your shipping zones and classes in 'Business Settings | Shipping and Handling'. See Zones and Classes for more.
Within this tab you can:
· Manually edit the amount of shipping charge. This is discussed below.
· Manually edit the amount of handling charge. This is discussed below.
· Change the shipping zone and shipping classes that apply to the order, and then recalculate the shipping charge. This is discussed below.
· Tell Actinic how you are packaging the order, so it can charge shipping accordingly. This is discussed in Packaging The Order.
· Track the order with UPS Online Tools® (US versions of Actinic Business/Designer only). This is discussed in Working With UPS Online Tools®.
· Pass the order details to UPS Worldship® (US versions of Actinic Business/Designer only). This is discussed in Working With UPS Online Tools®.
To manually edit the amount of shipping charged on an order, simply enter a new value in the 'Calculated' field (in the top-left) and then click 'Update Order Shipping'. You can do this for the 'Handling' charge as well.
This process will update the value in the 'Current' field, which is used to work out the total cost of the order.
You can also edit the shipping charge by editing the 'Zone' and 'Class' fields in the 'Shipping Calculator' area at the bottom-right of the tab. These fields will list the shipping zones and shipping classes that apply to the customer's current location.
Note: You can change the location of the order within the 'Customer' tab. Edit the country/state shown in the 'Location' field.
If you make any change to the zone or class, it will automatically change the value in the 'Calculated' field at the top-left of the tab. Click 'Update Order Shipping' to make the order use this new value.