Actinic has the ability to split an order into several packages. It will then work out the shipping charge on each package individually, before adding all the charges together.
The online store can split the order into several packages automatically. To do this, enter a weight in the 'Optimal Package Weight' field in 'Business Settings | Shipping and Handling | Configuration'. This is the maximum weight that will Actinic will allow in a package. More details are in Calculating Shipping Based on Weight/Volume.
You can also click the 'Ship Separately' box in the 'Details' tab of a product if you want the product to go in its own separate package.
You can review and edit the order packaging and packaging contents within the 'Shipping and Handling' tab of an order.
The 'Order Packaging' grid lists the packages that the order has been split into. Most of the time there will be just one row in this grid.
The 'Package Contents' field gives you the contents of the currently-selected package.
The fields within the grid are as follows:
|
Field |
Meaning |
|
Provider Name |
Select a shipping service provider (e.g. UPS Online Tools®) that you will be shipping this package with. If you have not installed a shipping service provider, then you will only be able to select 'N/A'. For more details about UPS Online Tools® go to Working With UPS Online Tools®. |
|
Undefined Contents |
This box will be ticked if the contents of it are not defined, i.e. the package is created but there is nothing in it yet. |
|
Weight |
The combined weight of all the items in the package. This is disabled if you are not shipping by weight. |
|
Cost |
The shipping cost, based on the zone and class selected in the 'Shipping Calculation' area. You can manually enter a number into this field and then click 'Update Order Shipping' to update the order. |
|
Tracking Number |
Enter a tracking number into this field. If you are using UPS Online Tools® then this tracking number can be emailed to the customer. See Working With UPS Online Tools® for more information. |
To create a new package, click the '+' in the top-left of the grid.
You can then click on the 'Repackage.' button next to the 'Order Packaging' grid to edit the contents of the packages in the grid. This allows you to move items from one package to another.
The fields in the 'Repackage' window are as follows:
|
Field |
Meaning |
|
Current Package |
From the drop-down list, select the package that you would like to move items from. |
|
Current Package Contents |
The contents of the current package. To move these to the destination package, highlight an item and click either 'Move All' or 'Move Selected'. You can also split an order line with more than one item in it between two packages. Enter a quantity to move in the field provided. |
|
Destination Package |
From the drop-down list, select the package that you would like to move packages into. |
|
Destination Package Contents |
The contents of the destination package. To remove items from this package click either 'Remove All' or 'Remove Selected'. You can also split an order line out by entering a quantity to remove in the field provided. |
|
Unpackaged |
These are items that are not yet in a package. To move these to the destination package, highlight an item and click either 'Move All' or 'Move Selected'. You can also split an order line with more than one item in it between two packages. Enter a quantity to move in the field provided. |
|
Cancelled/BackOrdered Items |
These are items in the order that are not available to package because they are either cancelled or back-ordered. |