Creating Surcharges On Payment Methods

Using the discounts described in Discounts Based On Order Value, it is possible to assign surcharges to certain payment methods - for example, when customers pay by credit card. You can choose to remove this surcharge if customers spend above a certain level.

To do this:

1.  Go to 'Marketing | Discounts and Surcharges Settings' and go to the 'Order Level' tab.

2.  Click 'New' and enter a description for your surcharge in the field provided.

3.  If you want to disable the surcharge if people spend over a certain amount, then use the 'Based On' field to decide whether the surcharge will be disabled based on the order value including or excluding tax. If the surcharge is always applied, then the value of 'Based On' does not matter.

4.  Set the 'Type' field to either 'Amount' or 'Percentage' depending on whether the surcharge will be assigned as a fixed amount or a percentage of the order value.

5.  In the 'Triggers' grid, click '+' to add a new row to the grid. Select the 'Surcharge' box.

6.  Then in the 'Amount'/'Percentage' field enter the amount of the surcharge.

7.  If you want to surcharge to stop if customers spend a certain amount, then add a new row to the grid and enter the amount customers have to spend in the 'Cart Value' field. Change the 'Amount'/'Percentage' field to '0.00'.

8.  Finally, switch to the 'Restrictions' tab and select 'Restricted to Payment Method'.

9.  Select the payment method that will incur the surcharge from the list in the field provided.