Login    - Welcome to the teclan extranet.

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Here we aim to supply to our customers with all software resources they may require for support and help with running their ecommerce business.


  • Professional Remote Access Service
    If you have requested teclan's professional installation service or are paying for a remote support session then please click the above link.
  • Full Versions and Patch Updates
    A comprehensive list of all downloadable files for upgrading and patching all the software that teclan provide and/or support
  • Hosting and Email Support
    For all clients who are currently hosted with teclan you can use this link to access details of performance, status and security updates from the hosting technical support team.
  • Upload a Support Snapshot
    Utilise teclan's unique upload facility for transferring files and SellerDeck/Actinic Snapshots to our support team - limit of no more than 100Mb file sizes. (Only for registered teclan support customers)
  • Frequently Asked Questions
    Frequently asked questions about teclan's hosting, email services and common internet retail issues
  • Customer Feedback
    Utilise teclan's online customer feedback form to submit your comments on any of our products and services. This feedback helps teclan maintain and improve the highest leves of customer service.