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- Welcome to the teclan extranet.
You are visiting from IP address:
54.81.196.35
Here we aim to supply to our customers with all software resources they may require for support and
help with running their ecommerce business.
- Professional Remote Access Service
If you have requested teclan's professional installation service or are paying for
a remote support session then please click the above link.
- Full Versions and Patch Updates
A comprehensive list of all downloadable files for upgrading and patching all the
software that teclan provide and/or support
- Hosting and Email Support
For all clients who are currently hosted with teclan you can use this link to access
details of performance, status and security updates from the hosting technical support
team.
- Upload a Support Snapshot
Utilise teclan's unique upload facility for transferring files and SellerDeck/Actinic Snapshots to
our support team - limit of no more than 100Mb file sizes. (Only for registered teclan support customers)
- Frequently Asked Questions
Frequently asked questions about teclan's hosting, email services and common internet retail
issues
- Customer Feedback
Utilise teclan's online customer feedback form to submit your comments on any of our products and services. This feedback helps teclan maintain and improve the highest leves of customer service.