Welcome to the teclan extranet.
You are visiting from IP address: 216.73.216.159
Here we aim to supply to our customers with actinic software resources they may require for support and help with running their ecommerce business.

FAQ
Frequently asked questions about Websites, email issues and common internet retail issues

Full Versions and Patch Updates
A comprehensive list of all downloadable files for upgrading and patching all the software that teclan provide and/or support

Hosting Support
For all clients who are currently hosted with teclan you can use this link to access details of performance, status and security updates from the hosting technical suppor team.

Emergency Support
All hosted customers who need emergency technical support should follow this link to access details

Manuals and Guides
A list of Manuals, Guides and relevant PDF documents that assist our customers with managing their ecommerce solutions

Upload a Support Snapshot
Utilise teclan's unique upload facility for transferring and Actinic Snapshot to our support team. (Only for registered teclan support customers)

Training Feedback
Utilise teclan's online training feedback form to submit your comments on our training course. This feedback helps teclan maintain and improve the highest leves of training.

Professional Remote Access Service
If you have requested teclan's professional installation service or are paying for a remote support session then please click the above link.