To view the details of an order, double-click on it in the order summary (or highlight it and press 'View Order').
The 'Progress and Payments' tab has two purposes:
· Allowing you to check the progress of the order - see below.
· Allowing you to view/edit payment information - see Entering/Editing Payments For An Order.
The progress information about the order is summarised down the right-hand side of the 'Progress And Payments' tab. The fields are explained below:
|
Field |
Meaning |
|
Order: |
These fields give a brief overview of the order. |
|
Status |
This can either be: Normal - When an order is first received. Shipped -When the order lines are marked as shipped (see Marking Order Lines As Shipped) but the order is not complete yet. Finished - When the order is completed. Order Processing Overview has details on how to complete an order. |
|
Order Total |
The current total value of the order. This is taken from the 'Totals' tab - see The 'Totals' Tab - Giving An Order Overview. |
|
Outstanding Balance |
The amount of money outstanding. See Entering/Editing Payments For An Order for details on making payments. |
|
Line Item Delivery: |
The status of the items in the order. |
|
Status: |
This is either: Pending - Some order lines are still not shipped/cancelled. Complete - All the order lines are shipped/cancelled. This will take into account the status of any back-orders. |
|
Total Lines |
The total number of order lines. |
|
% Shipped |
The percentage of order lines marked as shipped. |
|
% Cancelled |
The percentage of order lines marked as cancelled. |
|
%Back Ordered |
The percentage of order lines marked as back ordered - see Back-Ordering. |
|
%Pending |
The percentage of order lines still outstanding. |
In the 'Highlight Colour' field, you can select a colour to highlight the order with in the order summary. See Colour-Coding Orders for more details.