Changing The List Of Countries And States

The master list of locations within Actinic is held in 'Settings | Locations'. The areas within the online store that use this location information are:

·      Tax calculation - the 'Advanced' tax mode applies tax to an order based on where the customers states they are from. See Setting Up Tax for more.

·      Shipping calculation - you can calculate shipping charges online based on where the order will be sent to. See Zones and Classes for more.

·      Payment method restriction - you can restrict certain payment methods to certain geographical areas. See Protecting Yourself Against Fraud for more.

Within 'Settings | Locations', you can edit the countries in the list by editing the settings. If a selected country has states, provinces or other regional areas, they will be displayed in the right hand window.

If you want to add a new country or state to the lists then click the '+' at the top-left of the grid.

Field

Meaning

Country/State

The name of the country/state/province.

Code/Abbreviation

You must enter a code for each country/state/province in the list.

For countries this can be up to 6 characters. For states/provinces, this can be up to 5 characters.

Validate Post/Zip Code

Countries only

Select this box if you want Actinic online to ensure that customers enter a post/zip code with a valid format.

Valid Formats

Countries only

A capital letter is represented by @

A number is represented by #

A hyphen/dash is represented by -

Space is made by pressing the keyboard <Spacebar>

To separate the patterns of a country the | sign is used.

A-Z are interpreted literally for codes which demand a specific letter (e.g. A #### (Austria) FIN ### (Finland).

The single arrows move a country/state up or down one position; the arrow with a line top or bottom moves the country/state to the top or bottom of the list.

You should only delete countries, states or provinces if you are sure you will never need them, or if there is a name change. Click the arrow button on the Country field, right click and select 'Delete Row'.

Note: Only regions referenced by tax, shipping and payment method zones will be shown to your customers.

Sub-Districts

Click the 'Create Sub-District' button to create a sub-district within a state/province.

Give each sub-district a Name and a Code. And click 'OK'.  These sub-districts will be listed alongside the existing states/provinces in all the standard location lists in Actinic, and they will be displayed in the following format:

State/Province Name : Sub-District Name