Advanced Filtering

If you are using Actinic Business or Actinic Designer, you can use advanced filtering. This provides you with additional filtering to search for customers within certain locations and who purchased certain products.

'Select Products' Tab

Click the 'Get Products' button to start.

In order to generate a mailing list that contains customers who purchased certain products, simply select the required product(s) from the content tree.

If you have a very large store, or if you want to search on a product that is no longer in your store, it might be easier to use the 'Product Search' tab (see below).

If you want to find customers who haven't bought a certain product, select the 'Exclude matching products' option.

To clear all the selections use the 'Clear page' button.

The 'Products Search' Tab

You can also search for products by name or product reference. This can be useful if the product you are looking for is no longer in your store.

Select the appropriate field in the 'Search by' area and then enter a search term in the field provided. You can use the drop down to control exactly how Actinic should use the search term (e.g. you can find all products that start with a certain reference).

If you want to find customers who haven't bought a certain product, select the 'Exclude matching products' option.

To clear all the selections use the 'Clear page' button.

Location Search

You can find who has purchased items from your shop by their location. This can be any part of the address. You can also search for customers using partial information. For example, using a postcode starting with of BD to find all the customers in the Bradford area. If you want to find who doesn't live in a certain location use the 'Exclude matching locations' option. To clear all the selections use the 'Clear page' button.

Order Details

You can target specific details relating to the orders placed. There are 2 categories.

Orders Placed

For all of the available options (shown below) you can select the number of orders.

·      Shoppers that have placed less than

·      Shoppers that have placed exactly

·      Shoppers that have placed at least

·      Shoppers that have placed less than

Order Value

For all of the available options you can select the orders value. You can choose whether to include the orders tax and/or shipping and handling costs in your orders value.